28 Jul 2022
Building stronger relationships with local communities
Building stronger relationships with local communities

Primary Engage has partnered with Pacific National to engage the St Marys community for the St Marys Freight Hub. This project began in 2018 when the concept of the intermodal was just an idea.

The first round of community consultation was a great success, leading to fewer than six objections allowing the project a smooth path through the State Significant Development process and avoiding the Independent Planning Commission.

Four years on with the Freight Hub up in full operations Primary Engage was asked to come back and consult with the neighbouring community regarding noise attenuation.

This time the Primary team was set the task of identifying the owners of 17 properties that qualified for noise attenuation.

After some sleuthing behind the computer, many phone calls and even doorknocking the owners were identified and communicated with.

Each house was scheduled in for a visit from the noise experts and measurements were taken.

This is all part of Pacific National’s commitment to being a good neighbour and working with the community.

Primary Engage was pleased to help Pacific National navigate through the community engagement process.

By Chris Hall, Chief Executive Officer